LOGO-ALTUM-TRADE

Complete account management on Amazon

From 2017 we have had the opportunity to work with hundreds of different sales accounts, which gives us a lot of experience and makes us a valuable element of your sales team. We will take care of your Amazon account from A to Z. On your part, we only need a contact person with whom we will communicate in matters related to sales on Amazon.

Our core service is complete support for seller accounts on Amazon. This platform has to offer the expansion of your company to foreign markets, but in return it requires some attention and time. If you do not want to learn all the secrets of selling on Amazon, we will gladly take over these responsibilities for you so that you can focus on the things that are your priority.

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What is included in the "Complete Amazon Account Service" service?

Consulting

All problems and ambiguities with Amazon are solved by us so that your sales account retains the best statistics and to avoid account blockage. We contact Amazon support in every matter related to the sale of your products on this platform. These include resolving A-Z claims, removing negative comments (in line with Amazon's policy), refunds etc.

Creation of a product catalog

In this step, we create a catalog of your products on Amazon based on best practices and in line with Amazon's policy. If required, we unlock a product category or approve a new brand on Amazon. If you have a Trademark for your company, we register the countries in the Amazon Brand Registry.

Create FBA Shipments

Having a ready product catalog, we move on to creating a shipment of your products to Amazon warehouses. We provide guidelines for the preparation of products for shipment, discuss various variants and answer any questions regarding the shipment of goods in the FBA system.

PCC promotions and campaigns

The last step in introducing your company to global markets using the Amazon platform is setting up promotions and PPC campaigns to maximize sales and visibility of your product range.

Customer service

During the 30-day period of our sales launch service, we handle customer inquiries in 6 languages ​​(PL, UK, DE, IT, ES, FR). We check the account at least twice a day so that each customer gets a response within 12 hours.

Contact with Amazon

All problems and ambiguities with Amazon are solved by us so that your sales account retains the best statistics and to avoid account blockage. We contact Amazon support in every matter related to the sale of your products on this platform. These include resolving A-Z claims, removing negative comments (in line with Amazon's policy), refunds etc.

Account health

Taking care of "account health" is one of our priorities. Statistics from the "account health" tab are monitored by us on a daily basis to prevent account lockouts and provide your customers with the best shopping experience in your Amazon store. If any statistics are at risk, we immediately turn to you with the solutions we propose. Each action is taken in accordance with Amazon's policy.